客户健康 / 流失风险观察名单 Account Health / Customer-Risk Watch List

这条用法在做什么What this use does

按用量、支持升级、续约时点、干系人活跃度给组合账户打分；给出证据、为何重要、建议下一步——不联系客户、不改 CRM。可升为工作日 8:00 skill+routine。 Scores a portfolio of accounts by usage, support escalations, renewal timing, and stakeholder activity; returns evidence, why it matters, and a suggested next step — does not contact customers or edit CRM. Can be promoted to a weekday 8:00 skill+routine.

收录理由Why we listed it 文档旗舰「skill → routine」示例。 The docs’ flagship “skill → routine” example.

上手路径How to start

1. 先跑一次安全范围Run a safe first pass

   先在可撤回、不外发的范围内试跑。本条未批准前：不联系客户、不改 CRM。 Try it first in a reversible, non-outbound scope. Until approved: Do not contact customers or edit CRM.

2. 存 SkillSave a Skill

   这条用法已包含可复用 Skill。跑通安全范围后，立刻把步骤固化下来。 This use already includes a reusable Skill. After the safe pass, lock the steps in.

3. 再上 RoutineThen add a Routine

   输出稳定后再打开例行 / 定时。本条已有例行形态，不要一上来就无人值守外发。 Turn on the routine / schedule only after output is stable. This item already has a routine shape — do not start unattended outbound.